Privacy Policy

1. Information We Collect

When you use RiverRise, we may collect the following types of information:

• Account Information: Email address, username, and authentication credentials when you create an account.
• Usage Data: Game activity, session duration, pages visited, and feature interactions to improve our platform.
• Device Information: Browser type, operating system, IP address, and device identifiers for security and analytics purposes.
• Payment Information: Transaction details processed securely through our third-party payment providers (Stripe, NOWPayments). We do not store full payment card details.
• Communications: Messages sent through our chat system or support channels.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the RiverRise platform
• Process transactions and manage your RiverCoins balance
• Personalize your gaming experience and progression
• Send important account notifications and updates
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations and enforce our Terms of Service
• Analyze usage patterns to enhance platform performance

3. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Payment processors, hosting providers, and analytics services that help us operate the platform.
• Legal Requirements: When required by law, regulation, or legal process.
• Safety: To protect the rights, safety, or property of RiverRise, our users, or the public.

4. Cookies & Tracking

We use cookies and similar technologies for essential site functionality, analytics (Google Analytics), and marketing attribution. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain platform features.

5. Data Security

We implement industry-standard security measures including encryption, secure data storage, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Object to or restrict certain processing activities
• Data portability — receive your data in a structured format

To exercise these rights, contact us at the email below. We will respond within 30 days.

7. Children's Privacy

RiverRise is not intended for users under 18 years of age. We do not knowingly collect information from minors. If we become aware that a user is under 18, we will take steps to delete their account and data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform. Continued use after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: [email protected]